Norwegian version of this page
User Analysis and Training
We will ensure that everyone at UiO receives the training and guidance they need to be able to use the IT services.
- Analyze and initiate/participate in improvement processes for central IT services
- Manage user-oriented projects and carry out 'improvement sprints'
- Courses for IT tools and the use of AV
- Build specialist expertise in the use of central collaboration tools, as well as participate in competence-enhancing initiatives and courses
- Responsibility for following up instructions and user guides for the IT services
- Quality assurance and assistance in the design of guides for IT services
- Identify and prioritize the need for improvement of guidance in consultation with the web editor and online editorial staff
- Identify and contribute to ensuring that the university has good and effective framework agreements for IT purchases, including software agreements
